Manufacturing distributor
- Challenge
- Salesforce and NetSuite duplicated customer records.
- Simplileap solution
- Event-driven sync with mapping table and DLQ replay.
- Outcome
- Reconciliation effort down 87%.
// Build
CRM & ERP Integrations
CRM and ERP integrations unlock your customer and operational data across systems. We build robust bidirectional sync pipelines that keep your application and business systems in alignment, without data loss or duplication.
// Key benefits
What makes this service valuable
Bidirectional sync
Records created or updated in either system sync reliably, with conflict resolution, deduplication, and audit trails that make reconciliation straightforward.
Salesforce and HubSpot expertise
Native API integration, webhooks, and Apex/HubSpot workflow triggers. We navigate the specific quirks of both platforms to build reliable integrations.
SAP and ERP connectors
SAP BAPI, RFC, and OData APIs; NetSuite SuiteScript and REST API; Oracle ERP APIs. Enterprise ERP integration with proper bulk operation handling.
// Details
Connecting applications to business systems
CRM and ERP integrations are often the most complex integrations in an enterprise tech stack, bidirectional sync, complex object models, API rate limits, and data quality issues all require careful design.
We use iPaaS platforms (MuleSoft, Boomi, or Zapier for simpler cases) or custom integration services depending on the complexity and latency requirements of your integration.
// What this includes
- Salesforce REST and Bulk API
- HubSpot CRM API and webhooks
- SAP BAPI / RFC / OData
- NetSuite SuiteScript and REST
- Bidirectional sync with conflict resolution
- Deduplication and data quality rules
- Integration monitoring and error alerting
// Deliverables
What you receive
Every engagement produces clear, documented deliverables. Here is exactly what is included in our crm & erp integrations service.
- 01CRM/ERP integration implementation
- 02Bidirectional sync with conflict resolution
- 03Data mapping documentation
- 04Error handling and retry logic
- 05Integration test suite
- 06Operational runbook for common issues
// In practice
How crm & erp integrations engagements run
Bidirectional sync uses change-data-capture or timestamped polling with conflict rules — last-write-wins vs ERP-as-source-of-truth — documented per entity. NetSuite, Salesforce, and Zoho connectors include retry, circuit breakers, and nightly reconciliation reports finance can audit. Field mapping spreadsheets and sandbox cutover checklists precede production traffic.
// Stack & frameworks
Stack we use for this
Frontend
- Next.js App Router
- React 18+
- Tailwind CSS
- Core Web Vitals tuning
Backend & data
- Node.js / Python APIs
- PostgreSQL
- Redis caching
- REST & GraphQL
Operations
- CI/CD pipelines
- Docker / Kubernetes
- Observability
- Security hardening
// Delivery
Simplileap execution framework
01
Architecture mapping
Dependencies, API contracts, compliance constraints, and performance budgets documented before sprint one.
02
Secure sprints
Two-week increments with GitHub access, demo recordings, and QA checkpoints, client visibility at every stage.
03
QA & handover
Automated tests on critical paths, security review, runbooks, and knowledge transfer to your team.
// Proof
Real deployments from Bangalore
// Engagement models
How teams engage us
Currency
| Package | Ideal for | Investment | Includes |
|---|---|---|---|
| Product MVP | Startups | ₹8L – ₹25L |
|
| E-commerce build | Retail & D2C | ₹80K – ₹15L |
|
| Mobile app (iOS / Android) | Product teams | ₹6L – ₹18L |
|
// Company and service positioning
Company and Service positioning is reviewed for production delivery standards by Harsha Parthasarathy (Co-Founder, Strategy & Operations 24+ years IT veteran, IBM, Global Delivery, Program Management) and Keshav Sharma (Co-Founder, Engineering and Lead Architect, Full-stack engineering, product delivery and technical standards).
CIN
AAU-8582
Startup India
DIPP83124
Founded
November 2020
Office
Residency Rd, Bengaluru, India
// FAQ
Common questions about crm & erp integrations
Should I use an iPaaS or custom integration?+
iPaaS (MuleSoft, Boomi, Zapier) is faster for simple field-mapping integrations. Custom integration is better for complex business logic, high-volume data, or when you need full control over error handling and monitoring.
How do you handle CRM data quality issues?+
We implement data quality rules at integration time, deduplication by email/phone, normalisation of field formats, and logging of rejected records with reasons. This prevents bad data from propagating between systems.
Ready to get started with crm & erp integrations?
Share your requirements with our team. We respond within one business day with a clear plan from discovery to delivery.