// Methodology
How we work
Our approach to building software. Not a methodology deck, a description of how we actually run projects, communicate with clients, and hold ourselves accountable to delivery.
This is the process behind 200+ delivered projects , the case studies show it applied.
// Delivery process
Our delivery process
Discovery & Specification
Week 1–2
We spend the first sprint understanding the problem before touching code. This includes stakeholder interviews, technical architecture review (for existing systems), user research review, and a written specification document that defines scope, technical approach, and acceptance criteria.
- Written project specification
- Technical architecture diagram
- Sprint 1 backlog with estimates
- Agreed definition of done
Design & Architecture
Week 2–4
Design and engineering proceed in parallel. Designers produce low-fidelity wireframes before high-fidelity mockups, getting structural feedback early before investing in visual polish. Engineers finalise the technical architecture, database schema, and API design in parallel.
- Approved wireframes and information architecture
- High-fidelity design for key screens
- Technical specification and ERD
- Development environment configured
Iterative Development
Ongoing sprints
Two-week sprint cycles with a consistent rhythm: planning on Monday, daily standups, midpoint check-in, review and demo on Friday. Each sprint delivers working software that is reviewed by the client before the next sprint begins, no month-long silences.
- Working software every two weeks
- Sprint review with client stakeholders
- Updated backlog based on feedback
- Continuous deployment to staging environment
Quality Assurance
Embedded throughout
QA is not a phase, it is embedded in our process. Automated tests cover unit, integration, and critical end-to-end paths. Every PR is code-reviewed before merge. Performance and accessibility checks are part of our definition of done.
- Test coverage for critical paths
- Accessibility audit (WCAG 2.1 AA)
- Performance baseline with Lighthouse
- Security review for public-facing features
Launch & Handover
Final two weeks to launch
Pre-launch is a structured process: final stakeholder review, production environment setup, staging-to-production deployment validation, monitoring configured, and go/no-go against the acceptance criteria. Handover includes codebase documentation, runbooks, and a training session.
- Production deployment
- Monitoring and alerting configured
- Runbook and operational documentation
- Team training and codebase walkthrough
Managed Maintenance
Ongoing, optional
After launch, clients can move to a managed maintenance engagement, SLA-backed support, monthly bug fix cycles, dependency updates, and proactive monitoring. Most long-term clients continue with quarterly enhancement sprints alongside the managed service.
- SLA-backed incident response
- Monthly dependency security scanning
- Enhancement backlog management
- Quarterly strategic reviews
// Transparency
You see what we see
Every engagement runs on SyncUp, our in-house delivery platform. Clients get a login from day one: live task boards, sprint progress, deliverables, contracts, and invoices in one place. No “can you send a status update” emails, the status is always a click away.
// Working principles
What we believe about client work
Honest estimates
We give estimates based on actual complexity, not what we think clients want to hear. Estimates include explicit uncertainty ranges and assumptions.
Async by default
Most communication happens asynchronously through Slack; tasks, progress, contracts, and invoices live in SyncUp, our client portal. Meetings are for decisions, not status updates.
No scope creep without acknowledgement
When scope changes, we raise it explicitly, not silently absorb it and deliver less. Scope changes are discussed, sized, and either accepted or deferred with the client.
Own the outcome, not just the output
We care whether our work achieves its objective, not just whether we delivered the spec. If something is not working, we raise it. We partner with clients for results.
Write things down
Decisions, architecture choices, and meeting outcomes are documented. A team with good documentation is a team that can onboard, maintain, and improve their systems without tribal knowledge.
Continuous feedback
Weekly written status updates, fortnightly sprint reviews, and a structured project retrospective at the 90-day mark. Feedback surfaces problems when they are still small.
// Company and service positioning
Company and Service positioning is reviewed for production delivery standards by Harsha Parthasarathy (Co-Founder, Strategy & Operations 24+ years IT veteran, IBM, Global Delivery, Program Management) and Keshav Sharma (Co-Founder, Engineering and Lead Architect, Full-stack engineering, product delivery and technical standards).
// FAQ
How Simplileap works, FAQ
How long does a typical project take?+
We start with a discovery call to understand goals, constraints, and existing systems. From there we scope a phased plan, design validation, build sprints, QA, and launch, with named owners and weekly demos. Most web and product builds run 8–16 weeks depending on complexity; automation and integration work can ship in shorter cycles.
What tools do you use to run projects?+
Standard tooling is pinned per team, Slack for comms, SyncUp for client-visible delivery, GitHub for code, and your CI of choice. Clients get SyncUp access from day one: live boards, sprint progress, deliverables, contracts, and invoices. Every sprint ships to a staging URL you can click through before production.
Can we change scope mid-project?+
Yes, via the explicit change process described above: raised, sized, accepted or deferred. We never silently absorb scope changes. When requirements shift, we document the impact on timeline and cost, then you decide whether to proceed, defer, or descope something else.