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// Industries

Healthcare & MedTech

Healthcare digital products must balance empathy in UX with strict data handling requirements. We design and build patient portals, provider tools, and marketing systems with role-based access, HIPAA- and DPDP-aligned data flows, and documentation suitable for stakeholder review. The bar for reliability in healthcare software is non-negotiable, incidents affecting patient-facing systems are treated as P0 by default.

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// Context

Sector challenges we address

  • HIPAA, India's DPDP Act 2023, and ABDM/ABHA interoperability requirements shaping data handling architecture
  • Accessibility requirements for diverse patient populations including elderly and differently-abled users
  • Integration complexity with legacy EHR and clinical systems via HL7 FHIR and proprietary APIs
  • Clinical workflow UX that works for time-pressured medical professionals
  • High reliability requirements where downtime directly impacts patient care
  • Sensitive data handling and PII protection throughout the application stack

// Solutions

How Simplileap helps

  • Stakeholder research with clinical and operations teams, grounding design in real workflow constraints where access allows
  • Role-based access control with detailed audit trails for all patient data access
  • WCAG 2.1 AA accessibility implementation for diverse patient demographics
  • Secure development with encryption at rest and in transit, DPDP purpose limitation and consent flows built into architecture
  • Integration-ready architecture for EHR and clinical systems (HL7 FHIR, proprietary APIs), scoped and validated per engagement
  • ABDM/ABHA-aware interoperability planning for health-ID and clinical data exchange where products require it
  • Managed services with SLA-backed incident response, patient-facing production issues treated as P0 by default

Engagements typically combine discovery workshops, phased delivery, and optional managed services, so your team retains a single accountable partner from roadmap through operations.

// Sector proof

Healthcare & MedTech | verified delivery from Bangalore

200+ projects · 11+ industries · 30+ yrs combined leadership experience · Startup India DIPP83124

// Case study

When Google Tag Manager became the performance bottleneck

47 tags, duplicate Meta pixels, and consent gaps pushed INP to 480ms, tag governance and deferred loading brought interactivity back under 200ms.

  • A healthcare marketing site on WordPress, lead-gen forms, condition-specific landing pages, strict compliance requirements, reported rising bounce on mobile despite acceptable LCP in lab tests. Real-user INP had degraded to 480ms (p75), correlating with campaigns that added more tracking pixels through Google Tag Manager without engineering review.
  • GTM container export revealed 47 tags, 31 triggers, and 18 variables, accumulated over three years by performance, SEO, and company teams. We found three Meta Pixel implementations (hardcoded in theme, via GTM, and a leftover plugin), two Hotjar snippets, and a LinkedIn Insight tag firing on DOM ready across every page including logged-in admin (blocked later).
  • Problems: marketing insisted all tags stay "active" for attribution; legal required Consent Mode v2 before analytics fired in EU traffic; removing a tag broke a Looker Studio dashboard that depended on a custom dataLayer event nobody had documented.
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UI/UX Designing

Patient-centric and clinician-efficient UX design.

Accessibility Audit

WCAG 2.1 AA compliance review for patient-facing products.

Managed Services

SLA-backed support and monitoring for healthcare systems.

// Company and service positioning

Company and Service positioning is reviewed for production delivery standards by Harsha Parthasarathy (Co-Founder, Strategy & Operations 24+ years IT veteran, IBM, Global Delivery, Program Management) and Keshav Sharma (Co-Founder, Engineering and Lead Architect, Full-stack engineering, product delivery and technical standards).

// Verified entity

Simplileap Digital LLP

// Recognition

Featured in QuickNode Feature Fridays ›

CIN

AAU-8582

Startup India

DIPP83124

Founded

November 2020

Office

Residency Rd, Bengaluru, India

Ready to scope your next initiative?

Share your goals with our Bangalore team. We respond within one business day with a clear path from discovery to delivery.

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