// Design
Mobile apps bleed users every day through friction, confusion, and poor performance. We diagnose the specific UX issues reducing your engagement and retention, then redesign those flows with evidence-backed solutions.
// Key benefits
We analyse your app analytics, session recordings, crash reports, and App Store reviews to identify the highest-impact UX problems before proposing any design changes.
Rather than full redesigns, we target the specific flows where friction is highest, onboarding, activation, core action flows, and upgrade triggers, and redesign them with clear improvement hypotheses.
Retention is shaped by the first 30 days of use. We focus optimization efforts on the critical early-user experience: onboarding, first value delivery, and habit formation loops.
// Details
Most mobile UX work is not greenfield, it is improving existing apps that have real users, real data, and real problems. Our optimization process starts by listening to that data before proposing any solutions.
We combine quantitative analysis (funnel drop-off, retention cohorts, event tracking) with qualitative research (user interviews, usability testing, session recordings) to build a complete picture of where and why users struggle.
Every proposed change is accompanied by a hypothesis and a measurement plan. We do not improve in the dark.
// What this includes
// Deliverables
Every engagement produces clear, documented deliverables. Here is exactly what is included in our mobile ux optimization service.
// In practice
Diagnosis pulls Firebase/Amplitude retention curves, session replays, and store reviews to find friction screens — often onboarding step 3 or paywall. Redesigns prototype in Figma and validate with 5-user task completion tests before dev sprint. Success measured on day-7 retention or feature adoption, not subjective aesthetic scores.
// Stack & frameworks
// Delivery
01
Dependencies, API contracts, compliance constraints, and performance budgets documented before sprint one.
02
Two-week increments with GitHub access, demo recordings, and QA checkpoints, client visibility at every stage.
03
Automated tests on critical paths, security review, runbooks, and knowledge transfer to your team.
// Proof
Facilities management operator
// Engagement models
| Package | Ideal for | Investment | Includes |
|---|---|---|---|
| UI/UX audit | Conversion lift | ₹75K – ₹2L |
|
| Website or app design / redesign | New launches | ₹75K – ₹12L |
|
| Design system build | Scale-stage SaaS | Scoped within design engagement |
|
// Company and service positioning
Company and Service positioning is reviewed for production delivery standards by Harsha Parthasarathy (Co-Founder, Strategy & Operations 24+ years IT veteran, IBM, Global Delivery, Program Management) and Keshav Sharma (Co-Founder, Engineering and Lead Architect, Full-stack engineering, product delivery and technical standards).
CIN
AAU-8582
Startup India
DIPP83124
Founded
November 2020
Office
Residency Rd, Bengaluru, India
// FAQ
Access to analytics is strongly recommended and improves the quality of our recommendations significantly. We work with Mixpanel, Amplitude, Firebase Analytics, AppsFlyere and others. If analytics coverage is poor, an analytics audit and setup is often the right first step.
Mobile UX optimization is flow-level, not whole-app. We identify the 3–5 flows with the highest impact on the metrics you care about and focus our effort there. Whole-app redesigns are a separate engagement.
An audit and redesign of 3–5 flows typically takes 4–6 weeks from analytics review to design handoff.
Share your requirements with our team. We respond within one business day with a clear plan from discovery to delivery.
