Series B HR SaaS
- Challenge
- No distributed tracing; 4-hour MTTR on hiring API.
- Simplileap solution
- OpenTelemetry, Grafana SLOs, and error-budget alerts.
- Outcome
- MTTR 4h → 22 minutes.
// Scale
Uptime & System MonitorinUptime MonitoringMonitoring
Downtime costs money, damages reputation, and violates SLAs. We implement comprehensive uptime and system monitoring that detects failures within seconds and alerts the right people through the right channels.
// Key benefits
What makes this service valuable
Multi-location synthetic monitoring
HTTP checks from multiple geographic locations detect regional outages and CDN failures that single-location checks miss.
Infrastructure health monitoring
CPU, memory, disk, and network metrics across all servers and containers, with threshold alerting before resource exhaustion causes outages.
SLA calculation and reporting
Automated uptime calculation against defined SLA targets, with monthly SLA reports showing actual uptime percentages and incident counts.
// Details
Never be the last to know your service is down
Uptime monitoring that detects outages faster than users means you can respond before support tickets and social media complaints accumulate. We configure synthetic monitoring with sub-minute detection and multi-channel alerting.
System monitoring covers infrastructure health alongside application uptime, so resource exhaustion, disk full events, and memory leaks are detected before they cause application failures.
// What this includes
- HTTP uptime monitoring (Pingdom / BetterUptime)
- Multi-location synthetic checks
- Infrastructure metrics monitoring
- Status page setup
- Multi-channel alerting (PagerDuty / Slack / email)
- SLA calculation and reporting
- Incident timeline documentation
// Deliverables
What you receive
Every engagement produces clear, documented deliverables. Here is exactly what is included in our uptime & system monitoring service.
- 01Uptime monitoring configuration
- 02Infrastructure metrics setup
- 03Alert rules and escalation matrix
- 04Status page setup
- 05Monthly SLA report
// In practice
How uptime & system monitoring engagements run
Synthetic checks from multiple regions (Pingdom, Better Uptime, or Grafana Cloud) hit critical URLs and API health endpoints every 1–5 minutes. SSL expiry and DNS propagation alerts included. On-call runbooks specify escalation if primary does not ack within 5 minutes.
// Stack & frameworks
Stack we use for this
Cloud
- AWS / GCP
- Auto-scaling
- Reserved instances
- Cost dashboards
DevOps
- GitHub Actions
- Terraform IaC
- Docker
- Blue-green deploys
Observability
- Datadog / Grafana
- Error tracking
- Uptime monitors
- Executive reporting
// Delivery
Simplileap execution framework
01
Architecture mapping
Dependencies, API contracts, compliance constraints, and performance budgets documented before sprint one.
02
Secure sprints
Two-week increments with GitHub access, demo recordings, and QA checkpoints, client visibility at every stage.
03
QA & handover
Automated tests on critical paths, security review, runbooks, and knowledge transfer to your team.
// Proof
Real deployments from Bangalore
// Engagement models
How teams engage us
Currency
| Package | Ideal for | Investment | Includes |
|---|---|---|---|
| Managed services AMC | Post-launch platforms | ₹25K – ₹1.5L / month |
|
| DevOps transformation | Engineering teams | Project + retainer |
|
| SLO-backed operations | Revenue-critical apps | Scoped within AMC range |
|
// Company and service positioning
Company and Service positioning is reviewed for production delivery standards by Harsha Parthasarathy (Co-Founder, Strategy & Operations 24+ years IT veteran, IBM, Global Delivery, Program Management) and Keshav Sharma (Co-Founder, Engineering and Lead Architect, Full-stack engineering, product delivery and technical standards).
CIN
AAU-8582
Startup India
DIPP83124
Founded
November 2020
Office
Residency Rd, Bengaluru, India
// FAQ
Common questions about uptime & system monitoring
What uptime SLA can you help me achieve?+
Uptime SLA is determined by architecture (single vs. multi-server, region redundancy) and maintenance practices. With proper redundancy and monitoring, 99.9% uptime (8.7 hours downtime/year) is achievable. 99.95% requires active-active multi-region architecture.
Ready to get started with uptime & system monitoring?
Share your requirements with our team. We respond within one business day with a clear plan from discovery to delivery.