Series B HR SaaS
- Challenge
- No distributed tracing; 4-hour MTTR on hiring API.
- Simplileap solution
- OpenTelemetry, Grafana SLOs, and error-budget alerts.
- Outcome
- MTTR 4h → 22 minutes.
// Scale
You cannot improve what you cannot measure. Application Performance Monitoring gives you a real-time picture of your application health, latency percentiles, error rates, and user experience metrics, before users start complaining.
// Key benefits
OpenTelemetry-based distributed tracing across your entire service architecture, understanding exactly where time is spent in multi-service request flows.
RUM captures actual user performance data, page load times, Core Web Vitals, and geographic distribution, as opposed to synthetic lab measurements.
Business-level metrics (checkout completion rate, API error rate by endpoint) alongside infrastructure metrics in a unified monitoring dashboard.
// Details
APM is the diagnostic tool that surfaces production issues before users notice them. We configure APM with appropriate instrumentation depth, not everything needs tracing, but business-critical paths should always be observable.
We set up APM alongside alert rules that notify on meaningful degradation, not every noisy metric, but the specific conditions that indicate a user-impacting problem.
// What this includes
// Deliverables
Every engagement produces clear, documented deliverables. Here is exactly what is included in our application performance monitoring service.
// In practice
APM rollouts start with OpenTelemetry auto-instrumentation on Node, Java, or .NET services, exporting traces to Datadog, Grafana Tempo, or New Relic. SLOs on p95 latency and error rate drive alert thresholds — not static CPU alerts. Service maps reveal N+1 queries and cross-service bottlenecks before users report slowness.
// Stack & frameworks
// Delivery
01
Dependencies, API contracts, compliance constraints, and performance budgets documented before sprint one.
02
Two-week increments with GitHub access, demo recordings, and QA checkpoints, client visibility at every stage.
03
Automated tests on critical paths, security review, runbooks, and knowledge transfer to your team.
// Proof
Series B HR SaaS
Edtech platform
// Engagement models
| Package | Ideal for | Investment | Includes |
|---|---|---|---|
| Managed services AMC | Post-launch platforms | ₹25K – ₹1.5L / month |
|
| DevOps transformation | Engineering teams | Project + retainer |
|
| SLO-backed operations | Revenue-critical apps | Scoped within AMC range |
|
// Company and service positioning
Company and Service positioning is reviewed for production delivery standards by Harsha Parthasarathy (Co-Founder, Strategy & Operations 24+ years IT veteran, IBM, Global Delivery, Program Management) and Keshav Sharma (Co-Founder, Engineering and Lead Architect, Full-stack engineering, product delivery and technical standards).
CIN
AAU-8582
Startup India
DIPP83124
Founded
November 2020
Office
Residency Rd, Bengaluru, India
// FAQ
Datadog for large teams with complex multi-service architectures and budget for enterprise tooling. Sentry for cost-effective error tracking and basic performance monitoring for smaller teams. New Relic for teams that want deep application insights without Datadog pricing.
Share your requirements with our team. We respond within one business day with a clear plan from discovery to delivery.