Listed logistics company
- Challenge
- 1,200 monthly vendor invoices processed by four FTEs manually.
- Simplileap solution
- UiPath bots with Document Understanding and SOX audit logs.
- Outcome
- Straight-through processing 38% → 81%; audit finding closed.
// Automate
Process Optimization & Automation
Automating a broken process makes it faster at being broken. We optimise processes first, eliminating waste, reducing steps, and improving logic, then automate the optimised version.
// Key benefits
What makes this service valuable
Process mapping and analysis
We map current-state processes in detail, every step, every decision, every delay, and quantify the cost and risk of each element.
Waste elimination before automation
Non-value-adding steps, redundant approvals, and unnecessary data entry are eliminated before automation design begins. Automation amplifies process quality, not just speed.
Future-state design
Redesigned process flows are documented and validated with stakeholders before automation is implemented, ensuring the automation serves the right goal.
// Details
Fix the process, then automate it
Process optimisation before automation is the highest-leverage intervention in any automation programme. A process that takes 10 steps might be reducible to 5, and automating 5 steps is both cheaper and more reliable than automating 10.
We apply Lean and Six Sigma principles to identify waste, redesign the process, validate with stakeholders, and then automate the optimised version.
// What this includes
- As-is process mapping (BPMN or swimlane)
- Bottleneck and waste identification
- Time and cost analysis
- Future-state process design
- Stakeholder validation
- Automation design for optimised process
- Before/after ROI measurement
// Deliverables
What you receive
Every engagement produces clear, documented deliverables. Here is exactly what is included in our process optimization & automation service.
- 01As-is process map with analysis
- 02Waste and bottleneck report
- 03To-be process design
- 04Automation specification for optimised process
- 05ROI analysis (before and after)
- 06Implementation roadmap
// In practice
How process optimization & automation engagements run
Value-stream maps identify wait time and rework loops before any bot is built — often eliminating steps beats automating them. Lean/Six Sigma metrics (cycle time, defect rate) are captured in the current state and targeted in the future state. Automation scope covers only the optimised path; change management includes SOP updates for staff.
// Stack & frameworks
Stack we use for this
AI & LLM
- OpenAI / Anthropic APIs
- LangChain pipelines
- RAG architectures
- Confidence thresholds
Integration
- Salesforce / HubSpot
- Zapier / Make
- Custom webhooks
- ERP connectors
Governance
- LangSmith observability
- PII handling
- Audit logs
- Rollback procedures
// Delivery
Simplileap execution framework
01
Architecture mapping
Dependencies, API contracts, compliance constraints, and performance budgets documented before sprint one.
02
Secure sprints
Two-week increments with GitHub access, demo recordings, and QA checkpoints, client visibility at every stage.
03
QA & handover
Automated tests on critical paths, security review, runbooks, and knowledge transfer to your team.
// Proof
Real deployments from Bangalore
// Engagement models
How teams engage us
Currency
| Package | Ideal for | Investment | Includes |
|---|---|---|---|
| Workflow automation | Ops teams | ₹3L – ₹10L |
|
| AI / LLM integration | Product teams | ₹4L – ₹12L |
|
| RPA implementation | Back-office | Scoped per process |
|
// Company and service positioning
Company and Service positioning is reviewed for production delivery standards by Harsha Parthasarathy (Co-Founder, Strategy & Operations 24+ years IT veteran, IBM, Global Delivery, Program Management) and Keshav Sharma (Co-Founder, Engineering and Lead Architect, Full-stack engineering, product delivery and technical standards).
CIN
AAU-8582
Startup India
DIPP83124
Founded
November 2020
Office
Residency Rd, Bengaluru, India
// FAQ
Common questions about process optimization & automation
How do you quantify process waste?+
We calculate the cost of each step: average handling time × cost per minute × volume per month. We also measure error rates and their downstream cost, and wait time (time steps sit with no processing). This gives a full cost picture before and after optimisation.
Ready to get started with process optimization & automation?
Share your requirements with our team. We respond within one business day with a clear plan from discovery to delivery.