Tax-filing SaaS
- Challenge
- Seasonal 8× traffic spikes; founder-led ops could not scale.
- Simplileap solution
- SLO-backed retainer, PagerDuty rotation, and quarterly game days.
- Outcome
- Zero Sev-1 during filing season; support NPS up 18 points.
// Scale
Bug Fixes & Enhancements
Bug backlogs are a tax on product velocity. We provide structured bug fix and enhancement services that clear backlogs, establish a sustainable fix cadence, and document resolutions for future reference.
// Key benefits
What makes this service valuable
Prioritised triage
Every bug is triaged by severity, frequency, and business impact, ensuring the most important issues are resolved first, not just the most recently reported.
Root cause resolution
We fix the root cause, not just the symptom. Every bug fix includes an investigation of contributing factors and, where appropriate, systematic improvements to prevent recurrence.
Enhancement delivery
Small feature additions and UI improvements delivered with the same quality and testing rigour as the original application.
// Details
Bug fixes that do not create new bugs
Bug fixes require careful investigation, targeted changes, and thorough testing, especially in legacy codebases where changes can have unexpected side effects. We follow a disciplined fix process: reproduce, diagnose, fix, test, and document.
Enhancement work on existing systems requires understanding the original architecture before extending it. We review context before making changes that affect existing functionality.
// What this includes
- Bug triage and prioritisation
- Root cause analysis
- Targeted fix implementation
- Regression testing
- Fix documentation and knowledge base
- Enhancement specification and delivery
- Monthly bug fix reporting
// Deliverables
What you receive
Every engagement produces clear, documented deliverables. Here is exactly what is included in our bug fixes & enhancements service.
- 01Bug triage and prioritised backlog
- 02Root cause analysis reports for P1/P2 issues
- 03Bug fix releases with test coverage
- 04Enhancement deliveries
- 05Monthly fix report
// In practice
How bug fixes & enhancements engagements run
Backlog triage uses severity (production impact) and age; P1 fixes get hotfix branches with regression tests on the failing path. Enhancements are sized in story points with acceptance criteria tied to user outcomes. Fix documentation links commits to tickets so repeat regressions trace to root cause quickly.
// Stack & frameworks
Stack we use for this
Cloud
- AWS / GCP
- Auto-scaling
- Reserved instances
- Cost dashboards
DevOps
- GitHub Actions
- Terraform IaC
- Docker
- Blue-green deploys
Observability
- Datadog / Grafana
- Error tracking
- Uptime monitors
- Executive reporting
// Delivery
Simplileap execution framework
01
Architecture mapping
Dependencies, API contracts, compliance constraints, and performance budgets documented before sprint one.
02
Secure sprints
Two-week increments with GitHub access, demo recordings, and QA checkpoints, client visibility at every stage.
03
QA & handover
Automated tests on critical paths, security review, runbooks, and knowledge transfer to your team.
// Proof
Real deployments from Bangalore
Professional services firm
- Challenge
- WordPress malware in favicon.ico with outbound DNS anomalies.
- Simplileap solution
- IOC sweep, credential rotation, and AMC hardening.
- Outcome
- Clean bill of health in 72 hours.
// Engagement models
How teams engage us
Currency
| Package | Ideal for | Investment | Includes |
|---|---|---|---|
| Managed services AMC | Post-launch platforms | ₹25K – ₹1.5L / month |
|
| DevOps transformation | Engineering teams | Project + retainer |
|
| SLO-backed operations | Revenue-critical apps | Scoped within AMC range |
|
// Company and service positioning
Company and Service positioning is reviewed for production delivery standards by Harsha Parthasarathy (Co-Founder, Strategy & Operations 24+ years IT veteran, IBM, Global Delivery, Program Management) and Keshav Sharma (Co-Founder, Engineering and Lead Architect, Full-stack engineering, product delivery and technical standards).
CIN
AAU-8582
Startup India
DIPP83124
Founded
November 2020
Office
Residency Rd, Bengaluru, India
// FAQ
Common questions about bug fixes & enhancements
Do you require access to the original source code?+
Yes, we work from source code, not binary. For applications with source code on version control (GitHub, GitLab, Bitbucket), we work from that directly. For legacy applications without source control, we establish proper version control as part of the engagement setup.
Ready to get started with bug fixes & enhancements?
Share your requirements with our team. We respond within one business day with a clear plan from discovery to delivery.