Series B HR SaaS
- Challenge
- No distributed tracing; 4-hour MTTR on hiring API.
- Simplileap solution
- OpenTelemetry, Grafana SLOs, and error-budget alerts.
- Outcome
- MTTR 4h → 22 minutes.
// Scale
Custom Dashboards & Reporting
Off-the-shelf dashboards show generic metrics. Custom dashboards show the specific KPIs, trends, and alerts that your team actually uses to make decisions. We build dashboards that are used every day, not just shown at board meetings.
// Key benefits
What makes this service valuable
Business metric focus
We start with the decisions your team needs to make, then design the dashboard around them, not the other way around.
Multiple tool options
Grafana, Metabase, Retool, or fully custom React dashboards depending on your data sources, audience, and embedding requirements.
Automated reporting
Scheduled report delivery, daily digests, weekly summaries, monthly executive reports, so stakeholders get the right data without logging in.
// Details
Dashboards that answer questions before they are asked
The best dashboards are designed with a clear purpose, answering specific business questions for specific decision makers. We interview stakeholders about their decisions and design dashboards that surface the signals they need.
We build using the right tool for the audience: Grafana for engineering and ops teams, Metabase for business users, or custom-built dashboards when embedding in products or requiring custom visualisations.
// What this includes
- Stakeholder requirements and decision mapping
- Data source identification and access
- Dashboard design and information hierarchy
- Grafana / Metabase / custom implementation
- Automated report scheduling
- Access control and role-based views
- Dashboard training and documentation
// Deliverables
What you receive
Every engagement produces clear, documented deliverables. Here is exactly what is included in our custom dashboards & reporting service.
- 01Dashboard requirements and design document
- 02Dashboard implementation
- 03Automated report configuration
- 04Access control setup
- 05User documentation and training
// In practice
How custom dashboards & reporting engagements run
Grafana or Metabase dashboards pull from your warehouse — Snowflake, BigQuery, Postgres replicas — with metrics definitions agreed in a data dictionary. Alerts on business KPIs (signup drop, payment failure spike) not just infrastructure CPU. Row-level security respects tenant boundaries in multi-tenant SaaS reporting.
// Stack & frameworks
Stack we use for this
Cloud
- AWS / GCP
- Auto-scaling
- Reserved instances
- Cost dashboards
DevOps
- GitHub Actions
- Terraform IaC
- Docker
- Blue-green deploys
Observability
- Datadog / Grafana
- Error tracking
- Uptime monitors
- Executive reporting
// Delivery
Simplileap execution framework
01
Architecture mapping
Dependencies, API contracts, compliance constraints, and performance budgets documented before sprint one.
02
Secure sprints
Two-week increments with GitHub access, demo recordings, and QA checkpoints, client visibility at every stage.
03
QA & handover
Automated tests on critical paths, security review, runbooks, and knowledge transfer to your team.
// Proof
Real deployments from Bangalore
Edtech platform
- Challenge
- GA4, Mixpanel, and warehouse reported conflicting activation metrics.
- Simplileap solution
- Event dictionary, RudderStack taxonomy, dbt models in Snowflake.
- Outcome
- Single KPI definition in QBR; experiment analysis 40% faster.
// Engagement models
How teams engage us
Currency
| Package | Ideal for | Investment | Includes |
|---|---|---|---|
| Managed services AMC | Post-launch platforms | ₹25K – ₹1.5L / month |
|
| DevOps transformation | Engineering teams | Project + retainer |
|
| SLO-backed operations | Revenue-critical apps | Scoped within AMC range |
|
// Company and service positioning
Company and Service positioning is reviewed for production delivery standards by Harsha Parthasarathy (Co-Founder, Strategy & Operations 24+ years IT veteran, IBM, Global Delivery, Program Management) and Keshav Sharma (Co-Founder, Engineering and Lead Architect, Full-stack engineering, product delivery and technical standards).
CIN
AAU-8582
Startup India
DIPP83124
Founded
November 2020
Office
Residency Rd, Bengaluru, India
// FAQ
Common questions about custom dashboards & reporting
What data sources can custom dashboards connect to?+
We connect to PostgreSQL, MySQL, MongoDB, BigQuery, Redshift, S3, REST APIs, and SaaS tools with data export APIs. If your data is accessible via SQL or API, it can be displayed in a custom dashboard.
// Related
Related services & resources
Ready to get started with custom dashboards & reporting?
Share your requirements with our team. We respond within one business day with a clear plan from discovery to delivery.